How we deliver · Safety
Zero lost-time incidents is not luck.
It is four years of unglamorous practice, and a metric we distrust enough to publish the leading indicators alongside it.
- 0
- Lost-time incidents
- 6.4M
- Man-hours worked
- 0.31
- TRIR
- 631
- Near-miss reports
48 consecutive months
Since last LTI
Per 200,000 hours
2025 — reporting rising
Leading indicators, not just the headline
Lost-time incidents are a lagging, rare and gameable measure. These two are harder to fake and tell you more about whether a site is actually safe.
Near-miss reports per year
Rising is good. A falling report count means people have stopped telling us things.
Corrective action closure time
Share of corrective actions closed within each window, 2025.
The practices behind the number
Nothing on this list is clever. Every item is ordinary, and the discipline is doing all of it, every day, on every site that carries our board.
Read our HSE director on why she distrusts the metricAudit record
Certification is a floor, not a ceiling. The number that matters is how many audits we have passed since.
- ISO 45001:2018
- Certified 2020, recertified 2023
- External audits passed
- 11 consecutive
- Client HSE audits (2025)
- 9, zero major findings
- Site inspections per month
- ~180 across active sites
The honest caveat
Every practice on this page depends on supervisors who have absorbed it, and supervisors take years to develop. Scale a workforce faster than you can develop supervision and the safety system thins out invisibly until something happens. So we turn work down when we cannot staff supervision properly — the least popular sentence in this company, and the most important one.
Sara Binmahfouz — Director of HSE